Privacy notice
Effective September 8, 2026. This notice explains how Cozeway handles information submitted through this website and trip-request pathway.
Submit a trip requestThis notice covers the current V1 website and lightweight trip-request process operated by Miami Premier Transportation LLC d/b/a Cozeway (“Cozeway”). The form sends trip details for human review. It does not create a reservation or collect payment.
We collect the information you choose to submit, which may include your name, phone number, email address, preferred contact method, pickup location, destination, stops, dates and times, passenger and luggage counts, trip type, return or hourly details, airport or FBO, airline and flight information, meet-and-greet request, vehicle preference, child-seat or accessibility selections, special instructions, and the request acknowledgment and timestamp.
Do not enter payment-card information in the trip-request form. Please also do not submit Social Security numbers, passports, driver’s licenses, banking information, medical diagnoses, or unnecessary sensitive documents. If we later need payment or other information to confirm a reservation, we will provide a separate approved process.
When you first open the site in a browser tab, the site may record the first-page landing path, the referring page when available, and utm_source, utm_medium, and utm_campaign values. Landing and referrer URLs are minimized to the site origin and path; other query details and fragments are not retained. This limited record is kept in sessionStorage for that browser tab and is included only if you submit a trip request. Cozeway uses it to understand the source of a request, not as a broad behavioral-advertising or cross-site tracking system.
We use request information to review the requested transportation, determine operational feasibility, prepare pricing, contact you, coordinate an accepted trip, protect the request pathway from spam, abuse, and duplicate submissions, keep appropriate business records, and understand limited marketing-source attribution.
When transactional email delivery is enabled, Cozeway may use a transactional email service provider, including Resend, to deliver the request to Cozeway’s monitored operational inbox and send the requester a receipt-only acknowledgment. The provider processes the message and recipient information necessary to deliver those messages. The acknowledgment confirms receipt only; it is not a reservation confirmation. The current V1 process does not enroll the requester in a marketing-email program.
If Cozeway accepts a trip, we may share the contact and trip details reasonably needed to coordinate and fulfill it with the assigned chauffeur, owner-operator, affiliate, transportation provider, or another party directly involved in the requested service. We do not describe or authorize broader sharing in this V1 notice.
Address suggestions are currently optional and may be unavailable. If activated, pickup, destination, and stop text entered into an address field may be sent through Cozeway’s server to Google Maps Platform so Google can return address suggestions and selected-place details. Google may receive and process the address search terms and selected place or location data that Cozeway sends to the service, subject to the Google Privacy Policy. Manual address entry remains available. Cozeway does not cache prediction lists, and selected coordinates are not included in the V1 operational email.
Cozeway keeps request information only as long as reasonably needed to review and coordinate transportation, communicate with the requester, maintain appropriate operational and business records, prevent abuse, resolve disputes, and meet legitimate legal, accounting, or insurance requirements. We do not state a fixed period in this notice because the applicable record and purpose may differ. If Google Places is activated, Google-provided prediction lists will not be stored; any Google-provided latitude and longitude values that are retained must be deleted within 30 consecutive calendar days, while Place IDs may be retained as Google permits.
Cozeway uses reasonable technical and operational safeguards intended to protect request information, including bounded fields, validation, abuse controls, and sanitized operational logging. No internet transmission or storage method is completely secure, so we cannot guarantee absolute security.
You may contact Cozeway to ask about access to, correction of, or deletion of information you submitted. We will review the request under applicable law and may need to verify your identity. Some information may be retained when reasonably necessary for an accepted trip, legitimate business records, security, dispute resolution, or legal obligations. This notice does not promise rights beyond those provided by applicable law.
For privacy questions or requests, email info@cozeway.com or call 1-877-COZEWAY.
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